Service

What is My Back Office?

The creative design and customer interface happens with your sales or administrative staff, while the dirty work gets done outside of your offive with virtually no headache of managing the team and getting the processes done and ready for your presentation back to the clients.

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Service

Why Outsourcing?

If you are one of thos administrators trying to squeeze out more juice than is in the lemon, remember that there are other lemons than the one you have in the kitchen. Think of MBO as a farmers market of resources available to you at any time.

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Service

Outsourcing 101

Don’t spend money working with groups who dont share an office or have people the are accountable to. Don’t waste the time training someone who may not be around in few weeks because he got hired on with a bogger company. Be smart with your decision to work with the group you trust.

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BACK OFFICE PROCESSING

BACK OFFICE PROCESSING

COLLECTIONS

We provide B2B and B2C collection services to ensure efficient processing of overdue balances, invoices, and client statements.

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BILLING SERVICES

Positive experiences make customers want to come back. Our courteous, accent-neutral agents will help you keep the customers you already have, and make sure new customers are hooked from the first call. Find out how our phenomenal employees can make a difference for your business.

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DATA ENTRY & TRANSCRIPTION

Our experienced team will design and manage the ideal custom, integrated solution for your business’s needs for far less than it would cost to do it yourself. Learn more about MBO.​

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OPERATIONAL ANALYSIS & REPORTING

Your business is built on the relationships you develop with your customers. With more customers comes more complexity, and a greater need for consistent, excellent service. Whatever your business, MBO can immediately expand your customer support capabilities. Which of our services is right for you?​​

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EMPLOYEE BENEFIT PROCESSING

Positive experiences make customers want to come back. Our courteous, accent-neutral agents will help you keep the customers you already have, and make sure new customers are hooked from the first call. Find out how our phenomenal employees can make a difference for your business.

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TRANSACTION PROCESSING

Our experienced team will design and manage the ideal custom, integrated solution for your business’s needs for far less than it would cost to do it yourself. Learn more about MBO.​

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CUSTOMER CARE
cuscare
TECHNICAL SUPPORT

No matter how complex your products or services are,our technical quickly become experts, enabling then to provide accurate, easily understood technical support to your customer.

Our inbound call center representatives can be avialable by phone and or email to guide your customer throught their questions.

CUSTOMER SERVICE

Customer want to know that any concerns they have can be addressed by friendly people at any time. This is exactly what they’ll get when you partner with all MBO.

Our agents are selected dor their courteous personalities, and receive detailed training on how to best assist all kinds of callers.

ORDER ENTRY

Efficient order taking is only possible when properly trained call center agnets have access to software and telephony systems tailored specifically to the needs of the business. We provide the people you need and the platform flexibility required for order entry, call routing, quality control, and other essential call center functions.

ANSWERING SERVICE

We understand that a personal touch is often just what customers need. Being able to get in touch with a real person at any time, day or night, shows customers that you value them and builds loyalty.

Our answering service agents are avialable when you can’t be, and provide an entirely seamless personal presence on your behalf.

IT SERVICES

COLLECTIONS

We provide B2B and B2C collection services to ensure efficient processing of overdue balances, invoices, and client statements.

Learn More

BILLING SERVICES

Positive experiences make customers want to come back. Our courteous, accent-neutral agents will help you keep the customers you already have, and make sure new customers are hooked from the first call. Find out how our phenomenal employees can make a difference for your business.

Learn More

DATA ENTRY & TRANSCRIPTION

Our experienced team will design and manage the ideal custom, integrated solution for your business’s needs for far less than it would cost to do it yourself. Learn more about MBO.​

Learn More

OPERATIONAL ANALYSIS & REPORTING

Your business is built on the relationships you develop with your customers. With more customers comes more complexity, and a greater need for consistent, excellent service. Whatever your business, MBO can immediately expand your customer support capabilities. Which of our services is right for you?​​

Learn More

EMPLOYEE BENEFIT PROCESSING

Positive experiences make customers want to come back. Our courteous, accent-neutral agents will help you keep the customers you already have, and make sure new customers are hooked from the first call. Find out how our phenomenal employees can make a difference for your business.

Learn More

TRANSACTION PROCESSING

Our experienced team will design and manage the ideal custom, integrated solution for your business’s needs for far less than it would cost to do it yourself. Learn more about MBO.​

Learn More

ABOUT US

   MBO PROFILE

Call us or send us an e-mail and let our telecommerce professionals win you over with the various possibilities that are available for your needs. Our Offices List.


OUR VISION

Call us or send us an e-mail and let our telecommerce professionals win you over with the various possibilities that are available for your needs. Our Offices List.


OUR MISSION

Call us or send us an e-mail and let our telecommerce professionals win you over with the various possibilities that are available for your needs. Our Offices List.


OUR CORE VALUES

Integrity, Creativity, Initiative, Teamwork

Contact Us

CONTACT MBO

Call us or send us an e-mail and let our telecommerce professionals win you over with the various possibilities that are available for your needs. Our Offices List.


phone: +1-435-709-8345

e-mail: info@mybackoffice.me


services

at MBO, we believe that the best customers are happy customers. And what makes a customer happy? Great service when they need it, how they need it.


So that’s what we help make happen. Specialising in the Back Office Processing, Customer Care, , IT Sercvices , we’ll act as a your outsourced contact-centre to add value to your customers’ experience and as a result, help you generate higher sales growth and higher profits.